Customers leave a store if they can't easily find what they're looking for, but the situation isn't much better in online stores, with 73% of customers leaving websites behind if they can't they can find what they are looking for quickly. In addition, 66% of online customers leave stores if the purchase process is very long, and 61% if it is very complicated. Tijl Vuyk, CEO of Redwood, comments that “Small problems are often behind bigger problems. At a time when customer loyalty is almost nonexistent, brand reputation is critical, and speed of service is imperative.
It's amazing how many businesses ignore all these little hurdles." By Writing News ELECTRONIC COMMERCE Apr 29, 2013 Monday afternoons sweep e-commerce Mondays at 4 in the afternoon is the time chosen Canadian Hospitals Email List to buy online Tags electronic commerce shopping Monday e-commerce read later favorites The union of 2 market leaders We generate value through data solutions: validation, enrichment, analysis and activation Mondays at 4 in the afternoon are the time chosen by the majority of Internet users who make their purchases online, according to the new Blueknow study .
In this temporary period, the general average cost exceeds 70 euros. On the other hand, the report highlights that between 2 and 5 in the morning the average value of the shopping cart is above 85 euros on average (exceeding 100 euros at certain times). In other words, Internet users connected at dawn spend more per purchase made. In addition, if the month is divided into fortnights, it is paradoxical that there is hardly any difference between online purchases made from 1 to 15, compared to those made from 16 to 30 of each month. Thus, in the period from February 1, 2011 to February 1, 2012, the difference between fortnights of each month is barely 2%. From this it can be concluded that users of online purchases are not significantly influenced by the time of the month in which they are.